Here at Caterpillars Soy Candles Scented Candle Company, we are committed to protecting your privacy. We only use the information we collect about you to process orders.  Please read on for more details about our privacy policy.

          What information might we collect? How will we use it?

 

• When you order, we need to know your name, telephone number, e-mail address, mailing address, and credit card number/expiration date if you are purchasing with a credit card. This information is required by the credit card authorization company, and allows us to accurately process, fulfill your orders, and to notify you of your order status. If you leave out information or incorrectly fill in info, your order may be delayed.
  

• Other than e-mails regarding your order status, you will not receive any e-mails cluttering your in-box (like other sites when you sign up). Our newsletter is sent out monthly, (sometimes twice if we have extra special offers) You can sign up for our newsletter by clicking the free candles button.
  
  How does Caterpillars Soy Candles protect customer information?
  When you place orders, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Our shopping cart is one of the internets premier shopping cart systems. You can make sure that your web browser is using the secure server by looking at the bottom window of your browser, and you should see a small yellow padlock symbol. The http in the website address should also change to https on these secure pages.
  
  Will Caterpillars Soy Candles disclose the information it collects to outside parties?
  We do not sell, trade or rent your personal information to others. Ever.
  
  Our Thoughts:
  We are committed to protecting your privacy and we appreciate every customer. We have security measures in place. Your credit card and personal information is only available to key employees (namely myself). We love to hear from our customers, so don't hesitate to visit our contact us page and let us know how you like our website, products and services! We are constantly striving to make your shopping experience remarkable. Thank you for your time and patronage.

    Sincerely,

    Jenn Anderson, Head Candlemaker

www.caterpillarscandles.com